1. Introduction
Welcome to Siliwangi Studio ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website siliwangistudio.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- IP address (anonymized where possible)
- Pages visited and time spent on those pages
- Referring website or source
- Device type (desktop, mobile, tablet)
This information is collected through cookies and similar tracking technologies (see Section 4).
Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form
- Subscribe to our newsletter
- Request a consultation or quote
- Send us an email
This may include your name, email address, phone number, company name, and any other information you choose to provide.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services — including responding to your inquiries and delivering project updates.
- To improve our website — by analyzing usage patterns and optimizing user experience.
- To communicate with you — including sending project updates, promotional materials (with your consent), and important notices.
- To comply with legal obligations — such as tax reporting or responding to lawful requests.
- To protect our rights — including preventing fraud and enforcing our terms of service.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to website owners.
How We Use Cookies
We use the following types of cookies:
- Essential Cookies — Required for basic website functionality. These cannot be disabled.
- Analytics Cookies — Help us understand how visitors interact with our website (e.g., Google Analytics via Google Tag Manager). These are only activated after you provide consent.
- Marketing Cookies — Used to deliver relevant advertisements and track campaign performance. These are only activated after you provide consent.
Google Tag Manager and Consent Mode
We use Google Tag Manager (GTM) to manage analytics and marketing tags. Our implementation uses Google Consent Mode v2, which means:
- All analytics and marketing cookies are denied by default.
- Cookies are only activated after you click "Accept" on our cookie consent banner.
- If you do not accept, no tracking cookies will be set, and your browsing remains private.
Managing Cookies
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect website functionality.
5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information. We may share your data with:
- Google Analytics / Google Tag Manager — for website analytics (only with your consent).
- Hosting providers — such as Vercel, who process data as part of delivering our website.
- Email service providers — to send newsletters or respond to inquiries.
All third-party service providers are required to protect your data in accordance with applicable privacy laws.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 12 months unless you request earlier deletion.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — Request a copy of the data we hold about you.
- Right to rectification — Request correction of inaccurate data.
- Right to erasure — Request deletion of your personal data.
- Right to restrict processing — Request that we limit how we use your data.
- Right to data portability — Request your data in a machine-readable format.
- Right to object — Object to the processing of your data for specific purposes.
- Right to withdraw consent — Withdraw consent for cookie tracking at any time by clearing your browser cookies.
To exercise any of these rights, please contact us at cs@siliwangistudio.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Last Updated: February 2026
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: cs@siliwangistudio.com
- Phone: (+62) 856 1010 432
- Website: siliwangistudio.com